Return & Refund Policy

If it’s not too much trouble perused cautiously through Taweel Return Policy on this page to see well about our arrival methodology to ensure your thing is qualified for profit and to convey for further procedure.

System to Initiate Return:

When you have gotten your request, you will have a 7-days return back certification to advise us that you need to restore your particular thing. It implies that on the off chance that you have gotten your request on the first of the month, you have sufficient energy till eighth of that month to start the arrival strategy. On the off chance that your thing meets our prerequisites of merchandise exchange that are referenced beneath, at that point your arrival methodology can be effectively started by reaching Taweel on our different stages.

It’s OK in the event that you alter up your perspective; restoring a thing is straightforward and simpler with Taweel. Simply pursue the offered ventures to begin return system:

Check whether you requested thing meets all prerequisites or not.

Call the Taweel helpline (021) 322 35 444 and demand an arrival.

Round out the item return structure.

Pack the things unblemished and join the arrival name over it.

Organize the item get and drop off area.

Your arrival thing will be checked by quality control dept.

On the off chance that the item passes quality check methodology, you will be discounted for the thing.

Conditions for Returning an Item:

– Return-Restricted Products:

On the off chance that your thing has a place with any of the accompanying class, it won’t tumble to the arrival criteria. These classes are limited from return in view of certain business, cleanliness and medical problems.

Scents and aromas

Innerwear or swimwear

Watches

Shades

Custom or Made to Order items

Certain Sale items

Imported On Order items

– Fashion and Beauty Products:

All style and excellence items including clothing and so forth that are excluded in the above limited class can be returned. If you don’t mind painstakingly peruse the outline offered underneath to discover the purposes behind which you can guarantee an arrival to your item and what further you are required to do to carry on the arrival system. Your item should conform to the prerequisites of each reason expressed in the given table:

Motivation To Return The Item Conditions For Returning The Item Return Procedure and Time To Claim Return Return Procedure Completion

You altered your perspective or don’t care for the thing anymore. Item must be in unique condition as it was conveyed.

Thing must incorporate all bundling, extras as well as labels.

Thing must not be utilized and should not have any stains or stamps on it.

Seal must be unblemished as conveyed, thing in unique condition and not utilized.

1. Call the Taweel helpline inside 7 days of conveyance to start return strategy.

2. When calling the helpline, plan a get or drop-off for the shared comfort.

3. Fill the arrival structure and pack thing arranged for get or drop-off subsequently.

A full discount in the wake of accepting the item back and quality check strategy as:

Store Credit Voucher: 1 business day.•Bank exchange or watch that requires 1-3 business days.Credit card inversion that takes 1-3 business days.

Thing isn’t the one arranged or is not the same as the publicized one.

Thing is deficient, fake or harmed at the season of conveyance.

Solicitation A Return To Taweel:

Contact our helpline number (021) 322 35 444 to begin the arrival strategy of your item. You can likewise reach us by means of are email order@Taweel.com for the affirmation that whether your item is qualified for return or not. Our business agent will clarify you the arrival methodology or we will mastermind our dispatch guardians to come and get the item from you, or we will request that you go to our closest specialist co-op area where you can return and drop-off the item.

You will likewise be approached to give beneath given individual data to proceed with the arrival strategy:

Your particular request number.

The purpose behind the arrival.

The technique for discount that you might want and discover attainable for you.

The vital related data for discount for example financial balance number, portable number and so on.

At the point when and where the item ought to be gotten from you.

Must note that we will make just 03 endeavors to get the item from you. To make things simpler and smooth for you, it would be ideal if you make it beyond any doubt to be accessible in on the planned get place on the predefined time.

Trade or Replacement Policy:

On the off chance that you are intrigued to supplant or to trade your arranged item, Taweel serves this just as. You are simply required to enlighten our Customer Service official regarding your decision and we will call you when the underlying item hits us up. Taweel will search for the accessibility of the substitution item and in the event that it is accessible, we will call you as quickly as time permits. In the event that you wish to discount an item, you select comparative or diverse item accessible on www.taweel.pk yourself, and the sum initially paid for the returned thing will be utilized for the discounted thing.

Quality Check Failure Criteria:

On the off chance that your returned thing does not meet the necessities of value control division and come up short the approvals of value check methodology, at that point our business delegate will call you to clarify and tell you about the issues that caused for the disappointment. We will orchestrate the conveyance of the item back to you.

Must note that we will make just 03 endeavors to return back the item to you. To make things simpler and spare the time, it would be ideal if you make it beyond any doubt to be accessible in on the planned get place for conveyance of the item.

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